ABOUT JENNIFER
Strategy, communication, and the human side of change.
Jennifer Jones is a senior communications and marketing strategist, consultant, and speaker with more than 25 years of experience helping leaders connect business priorities to the people responsible for carrying them forward.
A career spent asking what makes change work.
Jennifer’s experience spans enterprise technology, executive and employee communications, marketing, transformation, and consulting. She has worked inside and alongside organizations including Microsoft, Intel, and USAA, as well as smaller businesses and nonprofit organizations.
Throughout her career, Jennifer noticed something familiar. Organizations could have a sound strategy, capable people, thoughtful leaders, and a well-developed communication plan, yet still struggle to effect change.
That observation led to a deeper focus on the relationship among communication, systems, leadership behavior, employee experience, stress, and the conditions that influence how people respond.
“People experience change through the systems, processes, communication, and leadership behavior around them.”
EXPERIENCE
From enterprise communications to hands-on consulting.
Jennifer brings the perspective of someone who has advised senior leaders, built communications and marketing programs, supported technology adoption, developed content and campaigns, and worked directly in the operational details required to make strategy real.
WHAT COLLEAGUES SAY
“Jennifer is adaptable and versatile. I have seen her repeatedly go above and beyond the standard scope of work for executive communicators to drive what’s needed for the business.”Brynn Biddle
“Jennifer understands communications from left to right and is extremely generous with sharing her knowledge and thinking through difficult challenges.”Helane Cohen
“Jennifer adds value to every discussion and decision, consistently offering insightful recommendations, well-informed perspectives, and creative ideas.”Andy Watson